Rollchain is a relatively new entrant in the online gaming market, having launched operations in 2020 with an ambitious goal to provide a unique and enjoyable experience for its customers worldwide. Based on our research and analysis, this review aims to delve deep into various aspects of the casino brand, covering everything from registration process to customer support.

Brand Overview

Rollchain is owned by a company registered under the laws https://roll-chain.co.uk/ of Malta, which has become synonymous with online gaming regulatory compliance due to its strict licensing standards. The firm boasts an extensive experience in managing and operating gaming websites, evident through their sleek interface and diverse offerings. Upon initial inspection, Rollchain appears well-equipped to provide customers with seamless entertainment solutions.

Registration Process

To begin the gaming journey at Rollchain, users must navigate to the website’s "Join Now" section and fill out a registration form requesting basic information such as name, date of birth, email address, phone number, residential address, username, password, security question/answer combination, country, and currency. Players can only create one account per household.

In a somewhat unusual departure from standard practice, Rollchain does not allow users to use social media or email services to link an existing account during registration, suggesting they prioritize the security of user data above convenience. The casino also informs players that it may request verification documents in case of suspicion around any information provided upon sign-up or later on.

Upon form completion and successful submission, Rollchain will automatically create a unique username for the customer based on their first name, with the opportunity to change this after logging into their new account via email or mobile login methods. New players receive an introductory promotional offer by default which is discussed further below in our analysis of bonuses.

Account Features

Players can manage various aspects of their experience from within the My Account section accessible at any time through navigation menu tabs and dropdowns on the top right corner, which displays username. This dashboard allows users to track personal stats, change account details including country/currency selection for payment purposes, explore past deposits/withdrawals records, enable or disable bonus rewards, view profile data (name/date of birth/etc.), and access transaction history.

For safety reasons, customers have the ability to limit their own deposit amounts by setting self-imposed betting limits within "My Account." The online support system automatically sends notifications once these pre-set thresholds are reached. Unfortunately for those seeking to take breaks from gaming or completely exclude themselves, Rollchain does not seem to be equipped with real-time exclusion options yet.

Rollchain customers also have a few choices concerning communication methods – email (recommended) and/or SMS notification can be enabled under "Communication Preferences."

Bonuses

New users immediately qualify for the initial 200% Match Bonus up to €1,500 on their first deposit at Rollchain. Each subsequent payment rewards more bonuses:

• Second: 50 free spins in an online slot
• Third: match bonus of 100%
• Fourth and fifth payments – further variable amounts (30%-120% each) Bonus funds expire after seven days unless redeemed as winnings by that time, limiting the player’s ability to "save" unused rewards. Winnings gained through these promotions will be subject to a standard wagering requirement set at thirty-five times any bonus sum claimed.

Payments and Withdrawals

Rollchain offers several options for deposits and withdrawals across more than 30 currencies supported due to its diverse user base from all over the world. Accepted methods include Skrill, Neteller, Trustly, Visa (and MasterCard) cards as well as various country-specific banking services like Bank Transfer.

Withdrawal limits start at €25 with an upper threshold of €1,500 per day and do not apply to progressive jackpots or wins above this amount that are claimed. Processing fees range between 0-10%, depending on the withdrawal method chosen by users. All deposits/withdrawals made through e-wallets come with zero processing fee.

Game Categories

Players can participate in an extremely wide variety of casino games from reputable software providers – a mix of classics and innovative titles across six primary categories: Slots (more than 1,000), Live Casino Games (around 30 tables), Table Games (~20), Poker (~10 variants), Specialty Titles (15+ Baccarat/Keno Roulette etc.), Jackpot slots, which is the highest total we came across in comparison with this type of site. Rollchain also features instant play access to all games without any need for software download.

While slot selection seems endless due to an option for filtering based on provider or theme and others, the true choice does not compare to larger websites offering upwards of 3 times as many individual titles from multiple game developers. However, Rollchain’s curated collection showcases a broad array of themes which might appeal more than extensive library size would – fans may find new favorites.

Software Providers

Games at Rollchain are powered by several well-established partners including:

• NetEnt
• Microgaming (as part of Quickfire platform)
• Play’n GO
• Nolimit City, and more recent collaborations such as Red Rake Gaming and the ever-increasing number from Stormcraft Studios. In-house creations have not been included.

The mix reflects a balance between renowned titles sought after by avid gamers on one side and newer entries trying to prove themselves in today’s competitive market place. All these software partners provide quality-checked, RNG certified gaming content with an excellent user interface available for access through the Rollchain web site itself or mobile applications (for which no dedicated download links exist within our analysis timeframe).

Mobile Version

To facilitate seamless gameplay experiences across multiple devices, developers have designed a fully functional HTML5-based website that can easily be navigated on Android and iOS smartphones/tablets. Users need to simply log in via the Rollchain web interface as they would do so from their laptop/desktop.

Given lack of clear information regarding exact versions supported or compatibility status for wearables like watches smart glasses (Apple Watch etc.), we assume standard mobile access features across both mentioned platforms with minor potential quirks based upon hardware specifics, and likely not exceeding more than minimal bugs during initial launches. This implies fairly smooth gaming experience which some might already be familiar with on similar websites offering such technology.

Security and License

Rollchain asserts regulatory compliance through licensure by the Malta Gaming Authority (MGA), confirming adherence to strict standards set forth for responsible operations within gaming communities worldwide. The firm utilizes high-end security features such as 128-bit encryption, secure protocols like HTTPS when transferring sensitive information online via its servers ensuring users can play safely.

The main webpage states it also employs an external audit team which performs regular security tests on the site itself in conjunction with this MGA oversight for additional protection against attacks from outside threats or more internal operational mishaps.

Customer Support

Rollchain has set up a comprehensive support system that reaches potential clients at multiple touchpoints across several channels including:

1. Frequently Asked Questions section available through the ‘Help’ tab on top right of main page offering easy-to-understand guidance covering registration, payments, security and much else.
2. Live Chat facility running from 7 AM to Midnight CET each day with no clear waiting period times – though availability depends fully upon chat operator coverage levels which could vary slightly across different time slots due possibly unforeseen delays related operational capacity limits.

To further ensure their users’ queries get addressed on the go, Rollchain also offers email support where players can submit detailed inquiries including screenshots directly to a designated address with response guaranteed within 2 working days maximum – subject only normal workload fluctuations may apply resulting into occasional delay beyond specified timeframe in less rare scenarios.

User Experience

Throughout our analysis of various aspects regarding this online gaming platform, one clear observation is that Rollchain tries hard to blend both the comfort of user-friendliness while attempting innovative features not readily seen elsewhere. While design choices and available information on registration terms do reflect somewhat at odds intentions behind making access easy with balancing regulatory compliance it’s still an extremely enjoyable experience navigating around website especially after familiarization period.

Performance

Based solely on observed results from testing Rollchain across different devices and internet connections we were satisfied by overall performance seen in web version as smoothness never once resulted into a significant wait while loading webpage content including games which sometimes even preloaded ahead of actual page load. This should ensure consistent enjoyment for users regardless of geographical location or network connection, ensuring accessible playtime without interruptions throughout their session.

Overall Analysis

Rollchain online gaming brand undoubtedly aims to carve its niche in the competitive market by providing an entertaining experience tailored around what seems a perfect blend between familiarity and innovation while maintaining regulatory compliance – key traits expected from any respectable gaming entity today. Our extensive analysis points out positives such as offering numerous software providers, instant play features through mobile access combined with seamless online transactions all backed up comprehensive support infrastructure designed for customer satisfaction.

Some minor areas of improvement could lie within improving player experience particularly concerning welcome bonus offers (amounts could slightly be increased) and real-time account management to help avoid situations where deposits become restricted accidentally due lack clear warnings before reaching thresholds set. Nevertheless, Rollchain should continue its upward trajectory as more customers discover their efforts made in curating user interface have definitely made difference compared other gaming platforms available today.

For now it stands out among others offering excellent all around performance across a wide variety of aspects making itself an ideal destination for gamblers seeking reliable trustworthy platform where entertainment meets satisfaction.